Still Stuck with Windows Mobile? We Have the Mobile Solution!
While Windows Mobile development and support ended back in 2010, Windows Phone support has recently ended as of December 2019. This marks an abrupt end of all support for all windows mobile operating systems. Users of these mobile operating system are no longer eligible to receive security updates, product updates and non-security hot fixes. An even greater risk that this presents is that the developers, support organizations and innovators of software in these legacy operating systems have long moved on to iOS and Android. This has presented a huge challenge to businesses who have made significant investments and built operational infrastructure on Windows’ many mobile operating systems.
Over the last 20 years, businesses in industries like manufacturing, oil and gas, retail, warehousing and many more, have relied heavily on Windows’ mobile operating system for their day-to-day business operations. Windows Mobile’s discontinued support and practically absent ecosystem presents a major dilemma to these companies who have to either continue using mobile applications on an outdated and unsupported operating system, or build a new app for Android or iOS. However, these companies are concerned with the cost and time required to code their own custom software on these current operating systems. Fast and inexpensive implementation is just as critical as ease of use, because the training period required for new software adoption must not decrease operational efficiency. Ultimately, these factors result in companies feeling like they’ve been left out to dry and are now stuck without any good options. Luckily, they’re not.
The Mobile Epiphany platform can rapidly re-create (and vastly improve upon!) any enterprise’s mobile applications and quickly integrate into their existing system of record. Every mobile application made in the platform is automatically compatible with all modern Android and iOS devices. Additionally, their platform is regularly maintained for operating system updates. Mobile Epiphany has distinguished itself from its competitors through its code-free, rapid application configuration (RAC) technology. This allows them to develop and implement mobile applications faster and more cost-effectively than any other approach.
Mobile Epiphany also designed its user interface with end users in mind, making their software incredibly easy to learn and use. Buttons are large to accommodate all users, even those who are hindered by wearing bulky gloves while working. Together, these features effectively address the cost, time and ease of adoption concerns Windows Mobile users have when considering building a new app for today’s leading mobile operating systems.
If your company is struggling with this operating system transition, give Mobile Epiphany a call. For more than a decade, Mobile Epiphany has dedicated itself to become the world's leading process-to-mobile application company. They have extensive experience helping enterprises migrate their legacy applications to modern platforms. If you’re interested in learning more about Mobile Epiphany and their technology, click here.
Mobile Solution for Non-Profit’s Inventory Tracking Dilemma
“There are more than 166,000 Colorado children living in poverty. Children living in poverty are more likely to be in poor health, less likely to graduate high school on time and are more likely to live in poverty as adults” according to the Colorado charity, A Precious Child. These insights are what drove Founder and CEO of A Precious Child, Carina Martin, to start her non-profit over a decade ago. A Precious Child handles an enormous scope of work, providing clothing, toiletries, school supplies, educational opportunities, extracurricular activities and other essential resources to children and their families struggling with poverty. In 2017 alone, A Precious Child served over 44,000 children providing them with over $10 Million worth of essentials through their various programs. While these results are fantastic and desperately needed, A Precious Child continues to grow as do the business challenges that they face.
As a 501(c)(3) non-profit, A Precious Child is required to publicly report the donations that they receive and the items they give out. With over 440 Agency Partners throughout Colorado as well as a massive central collecting, sorting, and shipping facility, manually tracking the incoming and outgoing assets between all of these locations becomes a painstaking and time-consuming task. Currently, A Precious Child is using clipboards, pen/paper, and tags to organize and track their entire inventory. However, Carina recognized the business challenges this methodology presented, which prompted her to seek out help. She found it from 2 Colorado companies who were already partnered in large inventory tracking systems. The consulting group, Perficient and the company that owns and builds the Krinkle Brand of mobile apps, Mobile Epiphany.
Mobile Epiphany specializes in developing business process automation software with its Rapid Application Configuration (RAC) platform. RAC allows Mobile Epiphany to develop mobile solutions without needing to write code, effectively addressing business challenges quickly and cost-effectively. This technology combined with Mobile Epiphany’s proven field success is what initially led Perficient to seek out Mobile Epiphany’s assistance. After speaking with Carina and learning more about A Precious Child’s business process, Mobile Epiphany volunteered its services and software to the charity and agreed to help develop a mobile application to track all of their assets and ensure 501(c)(3) compliance.
“After speaking with Carina, I quickly realized the importance of A Precious Child’s mission and wanted to help. I could tell that Carina was an incredibly compassionate and hardworking person, and I love the positive change she’s making in our community,” stated Krinkle’s Sr. Business Analyst, Dr. Glenn Kletzky.
After a series of discovery and process flow discussions, Mobile Epiphany successfully designed a process to solve A Precious Child’s asset tracking and compliance challenges. The app is currently being built and will be deployed sometime in 2020. If you’re interested in learning more about Mobile Epiphany’s technology, you can do so by clicking here.
Business Process Automation: An Insurance Company’s Journey From Pen & Paper to Mobile Devices
In 2015, a technology leader from Trinidad and Tobago named Brian Wood (CEO of Briza Technologies) saw a potential business opportunity in his island nation. Mr. Wood noticed a distinct lack of advanced process-driven software being used by enterprises at home and around the Caribbean as a whole. Realizing that this was something that businesses desperately needed, Mr. Wood directed Briza to research software companies that could service this demand. During their research, Mr. Wood crossed paths with Mobile Epiphany, an enterprise-class mobile application company based out of Denver, Colorado.
“Mobile Epiphany quickly caught my attention with their RAC (Rapid Application Configuration) technology for mobile devices. They were much more than simple forms. Their system was focused on building business process applications that guides users through their respective work. I realized that their software was the missing puzzle piece for Briza to meet the process software demand in the Caribbean quickly and cost-effectively.” Mr. Wood stated. After meeting with Mobile Epiphany, a partnership was formed and Mr. Wood became Mobile Epiphany’s first Sales Representative in the Caribbean.
During one of Briza’s many business meetings, Briza met with the ANSA McAL Group and connected with Mr. Musa Ibrahim, the Managing Director of one of ANSA McAL’s most important subsidiaries, the Trinidad and Tobago Insurance Limited (Tatil). Tatil provides motor, property, and health insurance to its island nation.
A glaring issue in the Caribbean that was apparent to both Mr. Ibrahim and Briza was the notoriously slow customer service perceived by customers in the insurance industry. However, Mr. Ibrahim had plans for his company to change both the perception and the reality for Tatil. He had a vision of Tatil being an industry leader in timely and excellent customer service. However, Mr. Ibrahim had concerns with how easily a mobile app could be adopted across his enterprise. Additionally, the technical and cost hurdles that may be required for integrating their current system with new mobile software was also a concern. Despite these concerns, Mr. Ibrahim still saw the potential in Mobile Epiphany’s process-driven software. This led him to commission Mobile Epiphany to create a pilot program, using only part of Mobile Epiphany’s capability. A mobile app containing smart forms was built for their customer service representatives and auditors in their motor and real estate divisions in order to simplify their tasks of data collection and reporting. Although this helped push the insurance claim process forward, it was only a proof of concept.
After the application had been successfully in use for 2 years, Mr. Ibrahim went back to Mobile Epiphany to inquire about taking their application to the next level. While the software at the time streamlined aspects of the claims process, it was not a holistic solution. Mr. Ibrahim knew that if he was going to make Tatil an industry leader in customer service, more development was needed. Tatil needed the system to integrate directly with its existing policy and risks system and provide meaningful Key Performance Indicators (KPIs) on their employees, their sub-contractors and their overall process quality. The software would also need to drive the insurance process from start to completion and include work order creation and automatic tracking of results. Mr. Ibrahim even envisioned his system automatically generating emails to Tatil and NON-Tatil claimants alike, keeping them informed of the status of their claim during every step of the process. Tatil’s new software is entering its final beta testing phase and is expected to roll out in Q1, 2020.
Often times, companies make the mistake of assuming that the issues they are facing are local and specific to them. However, business challenges are global. While location does impact things like language and culture, business challenges are consistently similar with unique nuances per company, regardless of where in the world your company operates. At the end of the day, Mobile Epiphany understands business process, software, and flexibility. When this understanding is combined with subject matter experts and a passion to satisfy customers, there are few business challenges that we can’t address. If your company operates inside OR outside of the U.S, check out www.krinkleapps.com/solutions to learn more about Mobile Epiphany’s existing professional applications. Then, visit www.mobileepiphany.com to learn more about how their uniquely flexible platform and business analysts can be leveraged, to bring your project to life and solve your business challenges with a mobile device.
Contact Brian Wood at BRIZA Technologies Limited
16 Damian Street,
Woodbrook.
Port of Spain.
Trinidad & Tobago W.I.
Phone: (868) 271-0236
Mobile: (868) 680-0222
Email: bwood@brizatechnologies.com
Website: www.brizatechnologies.com